By Jane Lim 5-10-2009
Recently, I had reported some cases, awaiting the associate agency and in charge person to improve the quality services for the needy groups in our society.
Yet I had received very strong feedbacks in positive and negative,. Some people are trying to stop me to service the needy elderly in the area. A grassroots volunteer confronted with unreasonable scolding in the public.
Are the Elderly happy with my services? Let’s us let the Elderly say for themselves.
*Is it Right for the RC / CCC Volunteers to Shout at Other Group of Volunteer in the Public?
* if the Volunteer who is arranging for Meet the people section shout in the Public with scolding tone, how can he/she be helping the Residents?
*What kind of qualification do the volunteer of the meet the people session need?
I have no choice yet need to report to the police to prevent further hurt to the elderly.
(Note：Police Report No. D/20091004/2061 / Thanks NCSS and PA have show concerned and responded to my previous reports. )
最近我举报了一些事情，期待有关单位和工作人员能够改进服务素质，以利弱势群体。
我收到了强烈的正、反两面的回馈，有人尝试阻止我在该区接触更多的老人家，更有基层组织的义工跳出来当众无理漫骂，到底我所服务的老人家开心吗？让老人家自己来说吧！
如果接见选民的义工，能够如此当众大声漫骂人，她将会如何对待前来求助的居民呢？议员允许这样的事情发生吗？需要改进吗？
面对这样的义工，我只好报警了！
**快乐天使**Happy Angel** 
Hi
There is a big difference between your work and those of the RC’s.
It seems that you did it out of care and concerns. As a smaller group, you are able to respond very fast to the needs of these old folks living in the vicinity. That’s your strength.
Whereas, for RC/CCC people. Many joined RC/CCC because they wanted something in return, e.g. priority queue for their kids for primary school admission, public regconition, like PBM etc.
Usually, the activities organised by RC/CCC receive luke-warm response from the residents. I suspect that this has to do with the lack of necessary groundwork to find out what the real needs of the people under their area. That’s their weakness.
Coupled with the KPI set by those in higher authority, activities have to be rolled out anyway. Weeks after weeks, months after months. Before long, volunteering becomes a routine, no difference than any other secular work.
When RC/CCC see noticed your activities have been well received, not surprising that their immediate response was anger which translated into unruly shouting. This is called lack of security.
Having said that, the RC/CCC are established institutions and have a lots of resources which can be better managed to benefit needy residents.
Hope that your group and RC/CCC can work together to complement one another. Afterall, the welfare of the people should remain the main thrust moving the groups forward.
Great work !
By: Ah Kow on 10月 6, 2009
at 5:55 上午
Thanks Ah Kow.
By: happyangelclub on 10月 7, 2009
at 8:06 上午